Privacy Policy

Last updated: September 19, 2026

This policy explains what Do I Have It? collects, why, and the choices you have. In short: we store the inventory you create so it is there when you need it, we send photos to an AI provider only to identify your items, and we do not sell your personal information.

1. What we collect

• Account details: your email address, a hashed password, and an account identifier.
• Your inventory: the items you add, their names, descriptions, tags, the photos you capture or upload, and the locations and containers you assign.
• Plan and purchase status: whether you are on the trial, free or Premium plan, and the state of any store subscription.
• Technical information: app version, device platform, and error diagnostics needed to keep the Service working.

We do not collect your contacts, and the Service does not use advertising trackers.

2. How we use it

• To provide the Service — storing, syncing and showing your inventory on your devices.
• To run the AI scanner — photos and the text you enter are analysed to guess what an item is.
• To apply plan limits and to manage subscriptions you have purchased.
• To answer your support requests and to diagnose and fix problems.

3. Sharing with service providers

We share data with the providers that run the Service on our behalf, and only as needed:

• Hosting and database providers — to store your account and inventory.
• AI providers (Microsoft Azure AI and Alibaba Cloud DashScope) — photos and item text are sent to identify items and to find possible duplicates.
• Stripe — for subscription payments made on the website. Card details are handled by Stripe and are never stored by us.
• RevenueCat, Google Play Billing and the Apple App Store — to process and validate subscriptions bought in the mobile app.

We do not sell your personal information.

4. Cookies and local storage

The website uses a single sign-in cookie to keep you logged in. The mobile app keeps your session and a cached copy of your plan status on the device so the app works when you are offline.

5. Security

Data is encrypted in transit, passwords are stored hashed, and access to our systems is restricted. No method of transmission or storage is completely secure, so we cannot promise absolute security.

6. Retention and deletion

We keep your data while your account is open. When you delete your account we delete your inventory and personal information, except where we must keep records for legal, tax or fraud-prevention reasons, or where a copy remains in routine backups for a short period.

7. Children

The Service is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

8. Your choices and rights

You can view and correct most of your data directly in the app, and you can delete your account from the app. You can also ask us to access, correct, export or delete your personal information, or object to certain processing, by emailing us. Depending on where you live you may have additional rights under local law.

9. Changes to this policy

We may update this policy. If a change is material we will announce it in the app or by email before it takes effect.

10. Contact

Privacy questions or requests? Email [email protected].